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Privacy Policy

We take the protection of your personal data very seriously. In this privacy policy, we provide information about how your personal data is processed and used, as well as your rights in connection with your personal data.

The topics of this privacy policy are as follows:

Who are we?

As used in this privacy policy, “Prodware”, “us”, “our” and “we” refer to the Prodware Group and/or one or more of its member companies that may process your personal data. Each member company in the Prodware Group is a separate legal entity. The data controllers of your personal data are one or more of the member companies listed here.

What personal data do we collect?

Collection of personal data generally occurs via multiple sources throughout our website, emails, telephone contact, and in person at an event. We also collect personal data through our interactions with you.


Website:


Emails:


Telephone:


In person:

 

Depending on the type of source, we collect your first name, last name, phone number, email, company name, position and other business contact details. In the event you contact us, we will also collect the information provided by you.

We keep a report of traffic data that is automatically recorded by our server, such as your IP address, the URL visited before our site, as well as other pages visited. We also collect statistics about the site, such as the most viewed pages and the frequency of visits. We cannot identify an individual from the traffic data or site statistics, unless you log into your own account on the site. 

Why do we process your personal data?

The collection of your personal data allows us to operate effectively and provide you with the best experience with our services, as well as a variety of other purposes described below:


While processing your personal data we rely on one or more of the following legal grounds:

Personal data relating to business contacts may be used for the following purposes:

We may also use your personal data to:

We will only use your personal data for the purposes provided in this policy, or any purposes reasonably compatible with the original purpose for which it was collected, or if there is an alternative legal basis for further processing. 

Security

We are committed to providing the highest levels of security for your personal data. We keep your information safe by taking appropriate technical and organizational measures against unauthorized or unlawful processing and against accidental loss, destruction or damage.

Prodware monitors its IT and communications systems through a variety of automated tools. The primary purpose of this monitoring is to protect Prodware, its employees, customers and business partners.

Marketing

Your personal data may be used for marketing purposes, which includes any communications regarding Prodware products and services. In the case where your explicit consent is legally required in order to obtain marketing communications, we will only send you such communications if you have provided consent.

We retain contact information on our marketing lists until an individual opts out. If you choose to opt out, we may retain limited information sufficient to identify you so that we can honor your opt out request.

You may contact us at any time to request that we stop sending you marketing communications. If you would like to unsubscribe from mailing lists or subscriptions, you may also follow the “Unsubscribe” option provided in every email communication sent to you to either stop communications altogether, or specify which types of communications you are no longer interested in.

Sharing your information

We share your personal data with your consent or as necessary to provide any product or service you have requested.

We share your personal data with other Prodware group members where necessary in connection with the purposes described in this privacy policy. For details on Prodware group members, please visit this page.

We will also share personal data with:

In addition, your personal data may be shared for the following purposes:

We ensure that when sharing personal data, appropriate measures are set in place to guarantee high levels of security and confidentiality. If personal data is transferred outside of the European Union, additional measures will be taken in accordance with the General Data Protection Regulation (GDPR).

Your rights

Your rights as a data subject are as follows:

Application of the abovementioned rights may vary depending on the type of data involved and Prodware’s legal basis for processing personal data.

In order to exercise your rights, please contact privacy@prodware.co.uk. You can also exercise these rights by sending a signed letter accompanied with a copy of your legal identification to:

PRODWARE (UK) Limited
Waterfold Business Park,
BURY, LANCASHIRE, BL9 7BR


We will respond to your requests in accordance with applicable legislation and internal policies. We may ask you to provide additional information to enable us to confirm your identity.

In exceptional cases, where we find that your request is manifestly unfounded or excessive, we may charge you a reasonable fee. We will inform you of any applicable fees in advance.

Where you have provided consent for the processing of personal data, you can withdraw it at any time. It will not affect the lawfulness of processing before withdrawal. In case we are required to retain your personal data for legal reasons, your personal data will be restricted from further processing and only retained for the term required by law.

We respect your privacy and value the information that you provide us with. While drafting this privacy policy, we kept in mind your rights to privacy. However, if you consider that our processing of your personal data is non-compliant, please contact us and we will do our best to take your concerns into consideration. You also have the right to lodge a complaint with the competent supervisory authority. The name and contact details of the Data Protection Authorities in the European Union can be found here

Third countries and international organizations

Prior to transfer of personal data outside of European Union, we ensure that the recipient country or company provides appropriate safeguards for the processing of transferred personal data and that enforceable data subject rights and effective legal remedies for data subjects are available.

Cookies

Our site pages use cookies (small text files placed on your device). We also use web beacons to help deliver cookies and gather usage and performance data. Our website may include web beacons and cookies from third-party service providers. You can manage the cookies through a variety of tools, including your browser settings.

Other websites

Please note that if you click on a link from this website that links you to another website, this policy no longer applies. We are not responsible for the practices of other sites regarding the processing of your information. The use of your information by the owner of the website should be framed normally by the privacy policy of the applicable site, which we urge you to read. 

Retention Period

We will retain your personal data only for the time that is necessary to fulfill the purposes set out in this policy or as required by law. Generally, this means that we will keep your personal data for the time set out in our personal data retention schedule in accordance with applicable legislation.

Changes to this privacy policy

We keep this Privacy Policy under regular review. When making changes to this policy, we will revise the date of the “last update”. We encourage you to periodically review the policy to understand how Prodware is processing your personal data.

Contact us

If you have a question about this privacy policy, or how we handle your information, please contact the Local Privacy Officer at privacy@prodware.co.uk in order to receive assistance in your local language.

Prodware address:


PRODWARE (UK) Limited
Waterfold Business Park,
BURY, LANCASHIRE, BL9 7BR


Contacts
Email
Local Privacy Officerprivacy@prodware.co.uk
Data Protection Officerdpo@prodwaregroup.com


Date of last update: July 24, 2019


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