Microsoft Dynamics CRM

A solution adapted to your needs

With Dynamics CRM, increase your turnover, win market share and improve your figures.
With Dynamics CRM, increase your turnover, win market share and improve your figures.
Customers and potential customers are increasingly well-informed. They often make buying decisions before you can even engage. Your sales strategy must therefore adapt, taking this new trend into account. Your sales team need familiar tools that are intuitive and easy to use, so that they can be more effective. Microsoft Dynamics CRM and Dynamics 365 for Sales combines all these features.

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Enhance your customer experience with Microsoft Dynamics
Enhance your customer experience with Microsoft Dynamics
Globalisation means that your customers are located throughout the world. To help them effectively, you must also have a presence everywhere and provide a responsive, relevant and effective service. With Dynamics CRM and Dynamics 365 for Customer Service, build your customers’ loyalty while giving your advisors added value.

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Attract and retain customers with Microsoft Dynamics
Attract and retain customers with Microsoft Dynamics
Marketing teams today need to have specific tools to help them easily plan, implement and evaluate marketing campaigns from beginning to end. From marketing automation to assist with lead generation and nurturing, through to integrated campaign management and calendar tools, to creative design tools to help you create and share compelling messages, to full ROI analysis to aid in future planning.

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With Dynamics CRM and Dynamics 365 drive customer satisfaction & resource productivity
With Dynamics CRM and Dynamics 365 drive customer satisfaction & resource productivity
By empowering field service and delivery agents with the use of back office applications that seamlessly integrate and synch with warehouse, sales and finance functions; they can easily find, reserve and dispatch replacement products on demand; understand customer history prior to on-site and communicate with colleagues (and send PoD and repairs images to support) in real time.

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With Dynamics CRM - acquire new clients, combat employee attrition and increase utilisation of resources
With Dynamics CRM - acquire new clients, combat employee attrition and increase utilisation of resources
Transformative service experience is key in remaining competitive for professional service organisations. Microsoft Dynamics CRM and Dynamics 365 for Project Service Automation is an end-to-end solution from quote to delivery to invoice that provides a single system for customer engagement across all project-related functions.

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Dynamics CRM Customer

Case Study - ICC

Microsoft Dynamics CRM

for Sales Productivity

Microsoft Dynamics 365

Built for your business

Getting started with Microsoft

Dynamics CRM

Dynamics CRM for Field Service

Dynamics CRM for Professional Services customer case study Manage customer service cases in Dynamics CRM Deliver projects on time and budget with Dynamics CRM

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force with Field Service

Dynamics CRM Customer

Case Study - Axsens

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cases in Dynamics CRM

Deliver projects on time

and budget with Dynamics CRM

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